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Jeffrey Kwong has a diverse range of work experience, starting with their current position as an Associate Director of Product Management at Credit Karma. Prior to this role, they held positions at the company as a Staff Product Manager, Senior Product Manager, Product Manager, and Senior Product Analyst. Before joining Credit Karma, they worked as a Product & Growth MBA Intern at Selfie, where they developed models to predict user behavior and implemented an analytics framework. Jeffrey also served as a Product MBA intern at Kitchenbowl, conducting user research and designing app onboarding experiences. Earlier in their career, Jeffrey worked as a Product Manager and Finance Manager at Mission Asset Fund, a microfinance nonprofit, and as a Senior Associate at PricewaterhouseCoopers.

Jeffrey Kwong obtained a Bachelor of Arts degree in Economics from the University of California, Berkeley in 2008. Jeffrey also completed a Bachelor of Science degree in Business Administration from the University of California, Berkeley, Haas School of Business during the same period. In 2016, they completed their Master of Business Administration (M.B.A.) with a focus on Marketing and Innovation & Entrepreneurship from Northwestern University - Kellogg School of Management.