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Jean-Jacques Zwald has extensive experience in the IT and financial services sectors, currently serving at Crédit Agricole S.A. since 2011. Notable contributions include leading a digital innovation program since 2015, organizing hackathons and incubations that resulted in the creation of three startups. Previously, Zwald managed the consolidation of the group's datacenters, overseeing multiple projects and establishing a comprehensive service offering. Prior roles include account management at SILCA, where Zwald directed IT operations for subsidiaries, and positions at Finaref, which encompassed CIO deputy and Director of IT Production responsibilities. Zwald also has a background in technical sales from IBM. This professional trajectory is supported by advanced degrees in enterprise strategic management and engineering.