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Jay Proulx currently serves as the Adobe Global Platform Lead at Credera, focusing on platform-specific initiatives and client engagement in a globally recognized digital transformation agency. With extensive experience in Adobe solutions, Jay has held various leadership roles, including Sr. Practice Director at TA Digital and Practice Director at Credera. Previous roles encompass Head of CXM at Techmates Group, Senior Solutions Architect at Universal Mind, and Senior Computer Scientist at Adobe, where Jay contributed to key projects and proof of concepts for major clients. Jay's background also includes significant positions at Pollensoft Inc., Lixar IT, and Natural Resources Canada, showcasing a broad expertise in software development, architecture, and customer experience management. Educational qualifications include a Multimedia Web Specialist certificate from Algonquin College and certifications as a Scrum Master and Scrum Product Owner.