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Mai Abdel Kader is a Senior Social Media Analyst at Create Group, where responsibilities include developing monitoring dashboards with Sprinklr and delivering social media performance reports. Prior experience includes roles as a Business Intelligence Analyst at Extend | The Ad Network, Special Projects Team Leader and Market Researcher at CARMA, and various positions in content creation and quality assurance. Mai has completed several educational programs, including a Nano Degree in Digital Communication and Media from Udacity and courses from Meltwater Academy and Johns Hopkins University, alongside a Bachelor's degree in Public Relations, Journalism, Advertising, and Applied Communication from Cairo University.