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Joyce Carlton is an experienced insurance professional currently serving as an Underwriter at Burns & Wilcox since January 2021. Prior to this role, Joyce held the position of Senior Solutions Insurance Specialist at USAA from May 2017 to January 2021. Joyce began a career in retail at Aerie by American Eagle Outfitters, progressing from Sales Floor Associate to Sales Lead Manager between April 2015 and May 2017. Joyce holds a Master of Business Administration (MBA) from Saint Leo University, completed in 2020, and a Bachelor's degree in International/Global Studies from the University of South Florida, obtained in 2016.