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Nikki Elston is an experienced sales and customer services professional with a strong background in the outsourced sales sector. Currently serving as a Sales Manager at CPM UK since November 2021, Nikki has effectively led teams and promoted innovative solutions such as the *shopt app for retail, enhancing engagement between brands and retailers. Previous roles include Customer Services Manager at Serco and extensive experience at CPM UK in various capacities, including Client Development and Account Manager, wherein notable achievements such as consistent KPI attainment and the Famous For Sales award were attained. Nikki's earlier work includes managerial positions at Autoclenz and Europcar, showcasing a solid foundation in account management and team leadership within the automotive and service industries.