The Engineering and Technical Support team at CP PLUS is responsible for deploying, maintaining, and troubleshooting security and surveillance systems for diverse customer segments. They provide on-site and remote technical support, ensure the seamless integration of various products including cameras, DVRs, and AI-based analytics solutions, and assist in pre-sales technical consulting. Additionally, they focus on addressing complex technical issues, conducting system installations, and delivering comprehensive training to clients to ensure optimal performance and user satisfaction.