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Sarah Romero is a Senior Project Manager at Cox Communications, with a tenure starting in December 2004, where responsibilities include managing carrier project implementations and maintaining high-profile external relationships with major accounts. Prior to this role, Sarah served as a Technical Support Team Leader, overseeing a team of 25 representatives focused on customer support and accountability. Sarah's earlier experience includes positions at AT&T, first as a Vendor Manager, facilitating contractor support for consumer projects and training supervisors and representatives, and previously as a Team Development Leader, enhancing customer escalation resolution processes. Sarah holds a Bachelor of Science in Business Management from the University of Phoenix and has additional education from the University of New Mexico.