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Gayla Mitchell has over 35 years of experience in the insurance industry. Gayla started their career in 1983 as a Marketing/Account Executive at Millerman & Millerman, Inc, where they worked until 1991. Gayla then joined Hilb Rogal & Hamilton (Now Willis) as VP of Sales, responsible for selling various insurance products until 1996. In the same year, they became the Senior Vice President at CoVerica, where they currently hold this position.

Gayla Mitchell attended Justin F. Kimball High School, but no specific degree or field of study is provided. Gayla then pursued a Bachelor of Science (BS) degree in Accounting at The University of Texas at Dallas. In addition to their formal education, Gayla has obtained several certifications, including Accredited Customer Service Representative (ACSR), Certified Insurance Service Representative (CISR), Certified Professional Insurance Woman (CPIW), and Construction Risk and Insurance Specialist (CRIS). The exact dates of their education and certification achievements are not specified.