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Dave Ballance has a long history of work experience in the IT industry. In 2017, they began working for Covenant Technology Solutions, Inc. as a Service Tech/Technical Account Manager, where they were responsible for maintaining a portfolio of accounts and providing onboarding, knowledge base management, and project management for installs, updates, and migrations. In 2016, they worked for Sage as a Customer Support (contracted through Kelly Services) and AnswerNet as an Agent. From 2001 to 2016, they worked for Portland General Electric in various roles, including Supervisor V, WebSphere/Smart Meter Development Team, Analyst, PM, IT SOX Coordinator, and Development Supervisor. In 2000, they worked for Decision Consulting as an IT Consultant, and in 1999 they worked as an IT Professional and IT Consultant - Contract. From 1996 to 1999, they worked for Precision Response Corporation in various IT positions. From 1995 to 1996, they worked for Alliance Entertainment - Bassin Distributors as an MIS Manager, and from 1994 to 1995 they worked for WorldNet Services as a Developer/Analyst. Finally, from 1986 to 1994, they worked for Averitt Express in various IT positions.

Dave Ballance obtained a Bachelor of Science in Business Administration from Tennessee Tech University's College of Business between 1982 and 1987. Dave also holds certifications from Microsoft, Amazon Web Services (AWS), and ScrumMaster. Specifically, they obtained a MS-100 Microsoft 365 Identity and Services certification from Microsoft in June 2020, an AWS Certified Solutions Architect – Associate certification from AWS in February 2021, an AWS Certified Cloud Practitioner certification from AWS in July 2019, and a ScrumMaster certification.