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Manish Arora is an accomplished professional with extensive experience in product management and engineering, currently serving as the Head of Product & ML Engineering for Growth & CRM at Coupang since November 2020. Manish has held various leadership roles, including Vice President of Product Management at MakeMyTrip and Head of Product & Tech at Amazon, where significant contributions included driving growth initiatives and enhancing customer engagement through innovative technology solutions. With a solid foundation in software development from early roles at Adobe Systems and Siemens, Manish possesses a strong educational background with an MBA in Marketing and Finance from the Indian Institute of Management, Lucknow, and a Bachelor's degree in Computer Science from Thapar Institute of Engineering & Technology.