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Scott MacDonald is an experienced professional with a diverse background in customer service, IT consulting, and business management. Currently serving in a customer service role at County Broadband since July 2022, Scott has previously worked as a Call Center Representative at Ventrica, where responsibilities included Covid-19 Track & Trace services and resolving customer satisfaction issues. Scott's expertise encompasses data governance and management, demonstrated through roles at Vitality and a Veterinary Clinic, and extensive IT consulting experience with Relativity Consulting cc. Academic credentials include an MBA from the University of the Witwatersrand, a Diploma in Business Management from Damelin, and a BSc in Information Systems from Rhodes University.