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Sam Coles serves as a Case Manager for the Roanoke City Homeless Assistance Team since January 2024 and concurrently holds the position of Housing Coordinator for Special Populations at the Council of Community Services since April 2022, focusing on the housing of unsheltered individuals. Sam's educational background includes a Bachelor of Science in Business/Commerce from Virginia Tech's Pamplin College of Business, obtained in 1984, followed by a Teacher Certification in Business Education from Virginia Tech in 1990. Additionally, Sam has military experience with the US Army from 1984 to 1989.