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Stephani Lima is an experienced professional in sales management and customer service, currently serving as the National Sales Manager JR for Indirect Channel and Prestige Brands at Coty since January 2018. Responsibilities include governance process management for the indirect channel, strategic development for premium brands, and overseeing national commercial proposals and investments. Previous roles include Account Executive III, where Stephani managed P&L and sales representatives, and Customer Service Coordinator, focusing on client service strategies and logistics. Prior experience includes customer service analyst positions at Mead Johnson Nutrition and Kellogg Company, where Stephani handled client interactions, order management, and supply chain analysis. Academic qualifications include an MBA from FGV - Fundação Getulio Vargas and postgraduate studies in Organizational Psychology.