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Pratil Lal B.Optom, OD, MBA, serves as the Head of Professional Services at Costco Wholesale since November 2024, following a notable tenure as Senior Director of Medical and Professional Affairs at Warby Parker from November 2018 to October 2024. Previous roles include Director of Health and Wellness at Walmart, where responsibilities encompassed operations, business growth, and professional relations in pharmacy and optical sectors. At IRIS The Visual Group, Pratil held multiple leadership positions focusing on professional development and customer experience strategies. Pratil's background includes strategic planning and business development at EyeCare Associates and experience as an optometrist at Swindle and Associates. Educational credentials include an MBA from Queens University and further studies at the University of Waterloo and the University of Melbourne.