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Anna Berlingieri is an experienced finance and business analysis professional currently serving as the CRM & Loyalty Planning & Reporting Manager at Costa Crociere S.p.A. since January 2010. In this role, Anna manages the financial aspects of the Costa Loyalty program, conducts profitability analysis, and provides business insights to support marketing strategies. Previously, Anna held positions such as Senior Business Analyst and Financial Planner, as well as Area Controller, contributing to financial planning, performance reporting, and budget management. Anna began their career at Gucci in 2009, focusing on sales trend analysis and budget preparation for European stores. Anna holds a Master's degree in Business Administration and Finance from the Università degli studi di Genova.