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Niall O'Shea is an accomplished Global Senior Digital Product Manager at Costa Coffee since November 2021, with a strong focus on enhancing digital experiences across various self-serve touchpoints. Prior to this role, Niall O'Shea dedicated 18 years at Sainsbury's, progressing through multiple positions such as Principal Product Manager - Digital, Senior Product Manager - Digital, and Product Manager - Retail, among others, leading initiatives like SmartShop and Chop Chop while managing product backlogs, roadmaps, and P&L responsibilities. Niall O'Shea's early career included roles in IT support and analysis, culminating in a comprehensive background in digital product management and delivery.