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John G. is an experienced operations manager with a robust background in help desk management and administrative support, currently serving as the Operations Manager and Business Support Manager at CoSourced since April 2022. Prior positions include Help Desk Manager at Harrods and Helpdesk Manager at Optimum Group Services, where responsibilities encompassed job allocation, liaising with engineers and subcontractors, and maintaining high service level agreements. John’s expertise extends to roles at Mitie, Two Oceans, Isuzu Commercial, and the Home Office, where various administrative, customer service, and office management duties were performed. John holds a Business Btech National Diploma in Business Administration and Management from St Francis Xavier College, complemented by foundational qualifications from Archbishop Michael Ramsey.