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Alicia C. Williams has extensive experience in the insurance industry, currently serving as Claims Manager at AssuranceAmerica in Dallas since October 2021. Prior roles include Casualty Claims Supervisor-Level III at GAINSCO from June 2018 to October 2021 and various leadership positions at Windhaven Insurance and Safeco Insurance, where responsibilities ranged from claims resolution team management to supervising auto property damage claims. Alicia holds a Bachelor's degree in Health Science-Public Health Education from Georgia Southern University (Armstrong Campus) and Armstrong State University, completed between 2002 and 2006.