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Susan Bono has extensive work experience, starting in 2008 with the City of Houston where they held various roles such as Major Accounts Manager/Sponsorship in the Mayor's Office of Special Events, Project Manager for Cool Globes Houston, and Project Manager for the Mayor's Office of Environmental Programming. Susan joined Corporate Care in 2017 as the Chief Development Officer and later became the Chief Executive Officer in January 2022. At Corporate Care, they are responsible for delivering deep restorative cleaning and maintenance services, as well as emergency response and pathogen outbreak disinfecting and sanitizing.

Susan Bono attended the University of Michigan from 1976 to 1979, where they pursued a Bachelor of Science degree in Biology, specifically focusing on the field of study in Biology, General.