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Toya Del Valle is the Chief Customer Officer at Cornerstone. In this role, Toya manages the experience that drives customer satisfaction, product usage and adoption toward retention and growth. She also leads the Integration Management Office, focused on planning and execution, with an emphasis on culture, processes, systems and knowledge integration.

Toya’s demonstrated ability to lead from a human-centric approach has allowed her to consistently create strong business growth and drive toward successful outcomes throughout her career. Prior to joining Cornerstone, Toya held several senior leadership positions, including key roles at US Airways and American Airlines, where she led the integration of the human resources business for the merger of both entities.