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Zach Balise is an experienced IT professional with a diverse background in technical support and network services. Currently serving as a Network Tech at Cornerstone Computer Solutions since September 2019, Zach provides comprehensive IT support to small businesses, mainly in the dental and medical sectors, focusing on software configurations, systems maintenance, networking, and data management. Prior to this role, Zach worked at Old Republic National Title Insurance as a Support Center Technician, delivering helpdesk support and analyzing incident trends. Experience also includes positions at TeleTech, Lockheed Martin, Unisys, and IBM, where Zach honed skills in technical support, troubleshooting, and customer service across various platforms and technologies. Academic credentials include technical certifications in Information Technology and a certification in Gunsmithing from Penn Foster Group.