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Jim Rhea is an experienced IT support professional with a diverse background in providing technical assistance across various industries. Currently serving as an I.T. Support Specialist at Corient since June 2020, Jim delivers high-level support to both onsite and remote users, manages desktop and mobile device deployments, and oversees Microsoft-based operating systems. Prior experience includes roles such as Systems Support Specialist at The Container Store, where Jim handled Tier II escalations and supported Active Directory, and Corporate Helpdesk Administrator at Taco Bueno Restaurants, providing in-house and remote support. Jim’s career spans multiple organizations, including CompuCom, Reata Pharmaceuticals, and Microsoft, where expertise in software and hardware troubleshooting, system integration, and user training was demonstrated. Jim's educational background includes studies at Bethany Nazarene College and Marshall Senior High.