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Frederic Simione is a highly experienced professional currently serving as Support Team Lead and Customer Care Leader at OPSEALOG since February 2019, where responsibilities include managing support tickets and leading the customer care process. Previous experience includes roles at BNP Paribas, EDL as an IT Support Specialist specializing in medical imaging solutions, and Digitick as a Product Manager. Additional positions encompass IT support and onboarding at Trustpilot, live-streaming coordination at tv2sport, and IT network project management at Prins Henrik skole. Frederic holds a Bachelor’s degree in Web Development from Erhvervsakademiet København Nord, alongside an Associate's degree in Web Development and a BTS in Communication and PR from Business Academy Copenhagen North and Jeanne Perrimond, respectively.