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Zanetta Hancock is an experienced project and program manager with a strong background in software professional services, project management, and business analysis. Currently serving as a Senior Program Manager at Copyright Clearance Center (CCC) since February 2023, Zanetta previously held roles at Ixxus as a Senior Project Manager, overseeing client-facing initiatives related to content management and aggregated search systems. Prior experience includes project management at Wolters Kluwer Law & Business, where Zanetta coordinated multiple projects for the Cheetah online legal research product, and at Innodata Isogen, focusing on large-scale legal publishing systems. Zanetta's early career included administrative roles such as Church Administrator and VP Principal at Innodata Isogen, alongside work as a developer on SGML and XML-based applications. Zanetta earned a Bachelor of Science in Computer Science and Technical Writing from the University of North Texas.