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Na Zhao has a diverse work experience in various industries. In 2015, Na worked as a Visitor Service staff at Marina Bay Sands, where they managed and assisted visitors and provided recommendations based on their preferences. In 2017, Na participated in an Internship Program at Johnson & Johnson, specifically in Beauty R&D and Product Development. Their tasks included assisting in formulation projects for brands like Clean & Clear and Neutrogena. Na then joined Curie London in 2019 as a Research Intern, focusing on organic skincare formulations. They developed skincare recipes, conducted product testing, and took part in competitions and accelerator programs. Currently, Na is employed as a Technical Sales Engineer APAC at Coptis, where they manage sales in the APAC region, engage in business development activities, and provide technical knowledge in cosmetic R&D product development.

Na Zhao completed a Diploma in Perfumery and Cosmetic Science at Singapore Polytechnic from 2015 to 2018, focusing on Chemistry. Following this, from 2018 to 2021, Na Zhao pursued a degree in Chemistry and Management Studies at UCL.