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Gail Bourassa is an experienced healthcare executive specializing in patient financial services and access. Currently serving as the Director of Patient Financial Services and Patient Access at Copley Hospital since December 2020, Gail has previously held the role of Director of Patient Access and Financial Services at Gifford Medical Center from December 2003 to December 2020. In these positions, Gail has overseen various departments, including patient registration, physician coding, and centralized scheduling, and has managed a team of 72 staff members, including two managers. Additionally, Gail served as a consultant at North Country Hospital from 1999 to 2002.