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Ivo Zlatinov has extensive work experience in data science, business analytics, and consulting roles. Ivo is currently serving as the Director of Data Science at Conversica since 2021. Prior to this, they worked at Expedia Group from 2009 to 2020, where they held various positions including Director of Business Analytics & Data Science and Sr. Manager of Business Analytics. In these roles, they led teams of data scientists and analysts, implemented machine learning models, and made strategic business decisions for improved customer experience and cost savings. Before Expedia, they worked at Radiant Systems as a Consultant from 2008 to 2009 and at DAL as a Consultant - Program Manager from 1999 to 2008. Throughout their career, Ivo has demonstrated expertise in driving revenue growth, developing insightful reporting and analysis, and leading successful projects.

Ivo Zlatinov's education history includes a Bachelor of Arts degree in Business Administration and Political Science & International Relations from the American University in Bulgaria. Ivo also pursued an MBA degree at the Crummer Graduate School of Business at Rollins College, focusing on Management of Information Technology and General Management. Additionally, they attended the 114th English Language School in Sofia, Bulgaria, although specific details regarding degree and field of study are unavailable.