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Caitlin Martin has extensive experience in service delivery and support roles across multiple organizations. Currently serving as a Service Delivery Manager and previously as a Help Desk Support Specialist at CSG Global Consulting since November 2014, Caitlin has developed strong skills in service management. Prior to this, experience includes working as a Government Appeals - Case Specialist at Executive Health Resources, where responsibilities involved managing Medicare appeals processes, and as a Medical Records Coordinator at Delaware County Pain Management & MRI, overseeing patient file maintenance and responding to legal requests.