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Ross Boyd is an experienced professional in the insurance and catastrophe response industries. Currently serving as a Catastrophe Response Manager at Contractor Connection since September 2022, Ross leads a team that manages responses to various disasters, employing online tools and historical data for impact predictions and resource coordination. Prior roles include Account Executive at Contractor Connection, where solutions for claims management efficiency were provided to insurance carriers, and Agency Owner at Boyd Insurance Agency, focusing on insurance solutions for homeowners and businesses. Ross's extensive career began in customer service roles, including positions at Prudential Financial and Office Depot, showcasing a diverse skill set in account management, client relations, and team leadership. Educational background includes attendance at Jacksonville University and graduation from Episcopal High School.