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Jennifer C. Agustin, MHRM, is an experienced accounting technician currently employed by Contra Costa County since January 2018, where roles have included advanced and experienced-level account clerk positions within Library Administration. Prior experience includes bookkeeper duties at The Pit Crew from July 2016 to January 2018 and various roles in utilization review at Contra Costa County between October 2014 and December 2016. Jennifer's career began at Kaiser Foundation Hospitals, serving as a project analyst focused on performance improvement and as a senior staff assistant to compliance and human resource leaders. Academic credentials include a Master's in Human Resource Management from Keller Graduate School of Management, a Bachelor's in Human Resource Management from DeVry University, and certification as an Improvement Advisor from the Institute for Healthcare Improvement.