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Heather Turley is a Strategic IT Service Management leader who has worked in various roles within the IT field, including as a IT Crisis Manager, Purchasing Agent, Tier II Identity Access Management Analyst, and Helpdesk Agent. Heather has a strong background in problem-solving, process improvement, and leadership, and holds an Associate's degree in Business Administration and Management. Currently employed at Contexture as the Manager of IT Service Management & Business Applications, Heather previously worked at CORHIO, Unisys, Catholic Health Initiatives, and Exempla Healthcare.