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Joshua Ponsam is a Quality Assurance professional with extensive experience in software testing and quality control. Currently employed at ContactOut since January 2023, Joshua previously served as a Software Test Engineer at Klenty from August 2021 to January 2023 and at Infosys from May 2019 to August 2021. Joshua has demonstrated a successful track record with zero percent defect leakage into production across tested programs. With a strong understanding of the Software Development Life Cycle (SDLC), agile methodologies, and DevOps practices, Joshua holds a Bachelor of Engineering degree in Instrumentation and Control Engineering from St. Joseph's College of Engineering, completed in 2019.