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Gavin Koontz has a diverse work experience spanning various roles and industries. Gavin started their career as an Administrative Assistant at Script to Screen, Inc in 2010, where they assisted with research and IT tasks. In 2011, they worked at Breath Drink and Design as a Business Marketer, Server, and Cashier, where they improved store elements and focused on promoting customer loyalty.

From 2012 to 2015, Gavin worked at Walmart, initially as an Assistant Manager overseeing different departments and later as a Field Management Intern. Gavin demonstrated strong leadership skills by managing schedules, handling escalations, and hiring and training associates. Gavin also played a key role in store planning and set up.

In 2016, Gavin joined Creative Outdoor Distributor as a Customer Service Specialist, responsible for managing sales platforms and improving web sales through SEO and social media. Gavin also served as a liaison between customer support, operations, and executives, and had experience with international trading partners.

In 2015, Gavin worked as a Marketing Assistant at Millennial Marketing Consultants, gaining experience in marketing strategies and assisting with various marketing tasks.

Since 2017, Gavin has been working at Contactability by SmartFinancial as a Senior Account Manager, where they received recognition as the 2021 Account Manager of the year. Gavin provides agents with crucial insights based on their 5 years of teaching and training success with leads, contributing to the company's revenue.

Overall, Gavin has demonstrated a range of skills in account management, marketing, customer service, leadership, and research across different industries.

From 2009 to 2013, Gavin Koontz attended the University of Arizona, where they obtained a Bachelor of Science (BS) in Retailing and Consumer Sciences.