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Ian Hughes has a long and diverse work experience. Ian started their career at Marks and Spencer PLC as a Programmer from September 1988 to August 1990. Ian then joined MM Group as a Development Director, where they stayed from 1990 to 2000. In 2000, they became the CEO of echarity.com until September 2001. Currently, they are the CEO of Consumer Intelligence, a global company that provides unique insights and helps companies make confident decisions in the financial services sector.

Ian Hughes has a diverse education history that spans several prestigious institutions. In 1999, they attended Harvard Business School and obtained a PMD degree in Business. Prior to that, from 1991 to 1992, Ian pursued a Postgraduate Diploma in Direct Marketing at The Institute of Direct and Digital Marketing. Ian then completed their undergraduate studies at the University of the West of England from 1987 to 1990, earning a BA(Hons) degree in Business. Earlier in their academic journey, Ian obtained an Associate's Degree in Business Administration and Management, General from Bridgwater & Taunton College between 1986 and 1988. Finally, Ian's primary education took place at King's School Bruton from 1974 to 1982, where no specific degree or field of study is mentioned.

Additionally, Ian has obtained several certifications to enhance their skills and knowledge. In 2020, they earned a Best-Self Management Certification from 15Five. In 2019, they received certifications in Ethics and Law in Data Analytics, as well as Analytics Storytelling for Impact, both from Microsoft.