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Jan Reed is an experienced training and supervision professional with a strong background in customer service and project management. Currently serving as Training Manager at Connexion Point (cXp) since September 2011, Jan is responsible for training design, development, and quality assurance. Prior roles include Supervisor/Trainer for the 2010 Census Project at C3 Connect and Supervisor at Vangent, Inc., overseeing a team for the same project. Jan’s extensive experience also encompasses customer service supervision at Regence BCBS of Utah and Harland Clarke, as well as a Senior Training Specialist position at Discover Financial Services, specializing in training for customer service, marketing services, and credit analysis.