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Ashutosh Saxena has extensive experience in technical support and engineering roles, currently serving as an L3 Technical Partner at ConnectWise since March 2023. Prior to this, Ashutosh worked as a Senior Technical Support Engineer at VMware India from August 2021 to March 2023 and held the position of Senior Engineer II at Concentrix Daksh Services India Private Limited from December 2019 to August 2021. Ashutosh's earlier experience includes roles as an Operations Processing Senior Associate at NTT DATA Services and an Escalation Engineer at Convergys. Ashutosh specializes in handling queries and providing resolutions related to Windows, Microsoft Applications, and Microsoft cloud services. Educational qualifications include a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Maharshi Dayanand University Rohtak and a Diploma in the same field from Government Polytechnic, Manesar (2009-2012).