Connecticut Water is a regulated public water utility that is committed to providing high-quality water and world-class service to families and communities while being good stewards of the environment. We serve 60 communities in Connecticut.

Connecticut Water is a subsidiary of SJW Group.

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We know how important it is to provide our customers with high-quality drinking water and reliable service. Water touches everything we care about. It’s essential to sustain life, our economy and our communities. Our families require clean, safe drinking water for their health. Our communities need it for public safety, fire protection, recreation and economic development.

Utilities

Water

Connecticut Water

Connecticut Water's headquarters in Clinton, CT, United States

The Engineering and Technical Services team at Connecticut Water is responsible for the design, construction, and maintenance of water distribution systems, ensuring the reliable delivery of high-quality water. They manage technical infrastructure, cybersecurity, and process control systems, while also conducting planning and hydraulic analysis to support the utility’s operational efficiency and public safety objectives.

Engineering and Technical Services

The Leadership Team at Connecticut Water oversees strategic direction and operational excellence to ensure the delivery of high-quality water and exceptional service. Comprised of top executives, including the President and various Vice Presidents, the team focuses on customer satisfaction, financial stewardship, engineering advancements, and regulatory compliance, aligning their efforts to sustain the company’s mission of environmental stewardship and community service.

Leadership Team

The Customer Service team at Connecticut Water is dedicated to ensuring customer satisfaction by addressing inquiries, resolving issues, and providing valuable information regarding water service. They handle billing questions, service requests, and emergency responses while maintaining open communication to foster trust and reliability. This team is instrumental in supporting the company's commitment to delivering high-quality water and world-class service to the communities they serve.

Customer Service

The Management and Planning Team at Connecticut Water is responsible for overseeing and coordinating strategic projects, application services, capital planning, and infrastructure services to ensure the efficient delivery of high-quality water and reliable service. This team works on long-term planning, budget management, and the implementation of critical infrastructure improvements to meet community needs and regulatory standards.

Management and Planning Team

The Service Delivery team at Connecticut Water is responsible for overseeing and enhancing the delivery of high-quality water service to customers. This includes managing service performance, maintaining service delivery systems, and ensuring the optimal functioning of facilities across the Southwest Region. The team ensures that service reliability and customer satisfaction are upheld, contributing to the company's commitment to providing superior water service and environmental stewardship.

Service Delivery

The Water Services Team at Connecticut Water is dedicated to ensuring the delivery of safe and high-quality drinking water to the communities we serve. This team includes Water Sample Collectors who gather and test water samples, Water Treatment Operators who manage and optimize water treatment processes, Developer Services Coordinators who liaise with developers for water service connections, and WIMS Data Analysts who monitor water quality data for regulatory compliance and operational efficiency. Together, they work to maintain public health, public safety, and support community development.

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Other teams

Leadership Team

Customer Service

Management and Planning Team

Service Delivery

Water Services Team

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People (17)

Jobs (0)

Other teams

Leadership Team

Customer Service

Management and Planning Team

Service Delivery

Water Services Team

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