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Jessica Hughes serves as the Director of Clinical Operations at Connecticut Community Care, Inc. since October 2018, having previously held the position of Assistant Director of Clinical Operations. With a career at Connecticut Community Care, Inc. beginning in October 2001 as Manager of Care Coordination, Jessica has played a key role in developing, implementing, and monitoring clinical and administrative procedures. Responsibilities include providing direct clinical supervision to a team of approximately 19 Care Managers, collaborating on the design and revision of clinical procedures, and representing the organization in various liaison activities. Jessica holds a Master's degree in Mental Health Counseling from Southern Connecticut State University and a Bachelor's degree in English Language and Literature from the University of Connecticut.