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Ayan Mitra is an experienced professional in telecommunications and client management, currently serving as the C44 Service Operations Manager at Connect44 since June 2021, providing managed services to Virgin Media O2. Prior to this role, Ayan was the IMS NOC Manager at Huawei from December 2015 to May 2021, overseeing a team responsible for monitoring the IMS VOIP Platform and external transmission networks. Previous positions include LTE Network Engineer Shift Lead at UK Broadband, Senior Service Desk Analyst at Marks and Spencer, and NOC Service Operations Engineer Lead at O2 (Telefónica UK), among others. Ayan also has a background in account management and sales from roles at Elyzium Ltd, Yell, and Fujitsu. Ayan holds a Bachelor of Arts in Business Economics from the University of Leicester.