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Azizur Rahman is an experienced IT professional with over 18 years in the industry, currently serving as IT Manager for EMEA/APAC at Confluent since December 2018. Previous roles include IT Team Lead and Senior IT Support Engineer at Confluent, and a 2nd/3rd Line IT Support Analyst at VCCP, where responsibilities included managing IT help desk requests, diagnosing technical issues, and providing support across multiple locations. Azizur's expertise encompasses hardware and software installation, network configuration, and extensive experience with Google G Suite administration for over 1000 users. Azizur's educational background includes a Bachelor of Science in Computing from London Metropolitan University and a BTEC National Diploma in ICT Systems Support.