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Richard Fedewa is a User Support Specialist at Configura since May 2022, with a diverse background in technical writing and support roles. Previous experience includes positions as a Technical Writer at KION Group and National Bulk Equipment, where Richard contributed to drafting technical standards and collaborating with engineering teams. Richard also worked as an Electronic Repair Technician at Carlton Technologies, a Marketing Database Analyst at Herman Miller, and a Production Team Member at Gentex Corporation. Richard's career in technical writing spans several years at Extron Electronics, engaging with various stakeholders to ensure project success. Richard holds a Bachelor of Science in Technical and Scientific Communication from Michigan Technological University, earned between 1998 and 2003.