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Pricilla Nivetha Paul Raj is a seasoned professional with extensive experience in customer support and success roles across various organizations. Currently serving as a Customer Support Manager at Flip Health since March 2023, Pricilla previously held positions at MentorMind as an Associate in Mentern Success and Communication and as a Customer Success Associate from August 2021 to January 2023. Earlier experience includes a role as a Customer Service Representative at Groupon and a Data Associate position at Amazon Development Centre (India) Private Limited. Pricilla holds an MBA in Marketing and Finance from SRM University and a BBA in Business Administration and Management from Women's Christian College. Additional academic background includes a Higher Secondary degree in Business, Management, Marketing, and Related Support Services from Union Christian Matriculation Higher Secondary School.