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Diego Viana is an accomplished professional in IT infrastructure with extensive experience in various roles. Currently serving as a Senior Infrastructure Analyst at Conexa Saúde since August 2020, Diego focuses on equipment logistics, maintenance, inventory control, and support ticket management. Responsibilities include managing backups, IT governance, automations, and internal communication tools. Previous experience includes positions at Ebix Consulting and WDEV, where Diego developed skills in IT support, Active Directory management, and system documentation. Diego holds a Master of Business Administration in Cybersecurity, along with a degree in Information Systems from Universidade Estácio de Sá.