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Steven Jay is a seasoned technology consultant currently at CoNetrix, focusing on assisting businesses with network and data security challenges. Prior to this role, Steven served as COO at BOC Bank and held various leadership positions at Computer Services, Inc. from November 1999 to February 2024, including Vice President of Software Quality Assurance, Relationship Management, and Customer Service. Steven successfully provided strategic direction, modernized quality assurance practices, and maintained exemplary customer satisfaction ratings. With a Bachelor's degree from West Texas A&M University, Steven has extensive experience in managing teams, developing customer-centric strategies, and overseeing technology transitions in the financial sector.