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Rodney L. currently serves as the Workforce Management and Onboarding Manager and Onboarding Program Manager at Conduit Health Partners since July 2021. Prior experience includes roles as Call Center Supervisor at Mercy Health, Senior Banker and Personal Banker at U.S. Bank, and various positions at CDK Global and American Modern Insurance Group, including Customer Service Supervisor. Rodney L. has a solid background in customer service management, training, and team development. Education includes a Bachelor of Science in Business Administration and Management from Ashworth College (2019-2023) and an Associate's degree in Business/Commerce from the same institution (2013-2016).