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Bryan Schrippe is a seasoned IT professional with extensive experience in technical architecture, particularly in ServiceNow ITSM deployment. Currently serving as Lead Technical Architect at Concurrency since January 2013, Bryan has successfully facilitated client workshops to develop implementation strategies for various IT service management processes. Prior experience includes roles as an Architect/Desktop Engineer at Brooksource, where Bryan designed a System Center Service Manager solution for Nuveen Investments, and as an InfoSec Analyst at Sallie Mae, where Bryan contributed to PCI compliance enhancements. Bryan began a career in training support at ComputerTraining.com and holds a Bachelor of Applied Science in Computer Engineering from Robert Morris University.