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Shawna Malecki is a seasoned marketing professional currently serving as Sr Director of Product Marketing at Concentrix, focusing on Gen AI enabled customer experience technology and cybersecurity solutions. With extensive experience in product marketing roles at Sprinklr and NICE inContact, Shawna has demonstrated leadership in customer analytics and marketing operations at Greenway Health, overseeing teams and enhancing processes to improve marketing efficacy. Prior roles at ConnectWise and Socius Marketing involved strategic branding, lead generation, and channel marketing initiatives. Shawna's educational background includes a B.A. from the University of Central Florida and an MBA from Webster University. Shawna also contributes to the community as a member of the Board of Directors at Step Up Suncoast.