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Juan Carlos M. is an experienced professional with a focus on Total Rewards and compensation strategies, currently serving as the Director of Total Rewards for North America and LATAM at Concentrix since March 2015. In previous roles, including Associate Director and Manager II within the same organization, Juan Carlos has led the design and implementation of compensation programs, ensuring alignment with market best practices and organizational goals. Successfully overseeing compensation initiatives for over 30,000 employees across nine countries, Juan Carlos has contributed to significant projects such as launching compensation frameworks and incentive plans, while maintaining compliance with relevant legislation. With a strong educational background, including an MBA in Human Resources Management from Universidad Tecnológica Centroamericana, Juan Carlos has developed a comprehensive skill set in strategic total rewards and employee compensation.