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Frank Torres is an experienced Salesforce professional with a strong background in architecture, design, and project management across various organizations. Currently serving as Principal at Concentrix since January 2022, Frank specializes in creating connections between clients and technical teams. Prior roles include Salesforce Team Lead at PK, where project management of development in Salesforce Core technologies was a focus, and Solution Architect at Xertica, where major implementations included Service Cloud for contact centers. Frank's prior experience also includes positions at Capgemini and Solcom de América Latina as a Salesforce Developer. Frank holds a Master of Science and a Bachelor of Science in Computer Science from The University of Texas-Pan American.